FAQS

FAQ :

• Why can't I track my order?
• You have entered the wrong number, or your tracking number has not been entered into the system yet, please try again later!
• How long does shipping take?
• This is usually 7-15 working days, and may take up to 20 working days during public holidays or inclement weather conditions
• Why does the status stay the same?
• Please be patient as it may be due to public holidays, fewer flights,very high volume of cargo, or strict customs regulations.
• Why is the trace display incomplete?
• Once “Extracted” is displayed, this means that the goods have been transported to the local courier company, you can check with the courier company's website or via https://www.17track.net/en